Lytx vs Samsara vs GPS Insight:

Which is the best fleet management solution?

Comparing top players in the telematics and fleet management industry is challenging, but the most crucial factor for decision-making is top-tier customer service. 

When comparing fleet management solutions, Lytx vs Samsara vs GPS Insight is a great place to start. But what sets the three apart? The answer is excellent customer service and technical support.

What good is a provider who can’t give you exactly what you want? What are you supposed to do with so many add-ons you don’t need, but have to pay for thanks to their 3-year contract minimum? 

And what if you need assistance? How can you be sure the provider you use is someone you can turn to when you need technical or customer support, without ensuring a back-and-forth, multiple-day conversation that ultimately leads nowhere near solving your problem?  

GPS Insight not only serves fleets of all sizes with our tracking solutions but also provides multiple options and tailored packages to meet your specific requirements, all within one complete system. Above all, GPS Insight is known for impeccable technical support and customer service. 

Here’s how we’d rank your options:  

1. 1. GPS Insight 
   2. Samsara
   3. Lytx  

This ranking is based on pricing, flexibility, products offered, and above all: customer satisfaction. No matter how you look at it, only one provider comes out on top.

1. GPS Insight

GPS Insight stands out as the single provider capable of meeting all your needs in one comprehensive system. Whether you operate on an enterprise scale or as a small business, our fleet management system maximizes the potential of telematics, covering everything from fleet maintenance to GPS tracking. 

Our services extend beyond just vehicle tracking; our suite of fleet management tools empowers operators to efficiently oversee drivers, assets, and workflows for day-to-day operations.  

GPS Insight offers route optimization, driver management, fuel cost reduction, enhanced maintenance scheduling, and more for your vehicle fleet.

GPS Tracking 

GPS Insight offers a solution that addresses all your challenges simultaneously, providing tracking, automation, and optimization of your operations for impactful results. Through real-time vehicle location tracking and enhanced route planning with geofencing, our solution optimizes your day-to-day metrics, ensuring that your hours of service contribute effectively to your bottom line for maximum operational efficiency. 

Whether you’re time tracking your drivers or ensuring your equipment is exactly where it needs to be, GPS Insight has you covered – whether you’re in the trucking industry, construction industry, or part of a municipality. 

With our system, your equipment stays productive, eliminating unnecessary idle times, while your workers’ downtime or working hours are accurately represented. The GPS Insight platform allows users to access the dashboard to track equipment usage in real time and make informed decisions on resource allocation and routing. 

“I’ll go through the dashboard when somebody was a certain piece of equipment and see who else has one, and I’ll do a run time report on that piece to see if they’ve been using it for the past week or ten days or so,” said Sam Leow, shop manager at Alten Construction. “If equipment is not being used, I’ll take it and put it someplace where it can be used instead of sitting.”

Dash cams 

A dash cam is a pivotal factor for many drivers trying to prove false claims, and with the GPS Insight Driveri or Drive360 dash cams, you can safeguard your employees by accessing clear footage of their journeys on the road. Featuring real-time incident detection, fault identification capabilities, and automated reporting, dash cams are enhancing driver safety and cost reduction efforts. 

Drivers can receive in-cab alerts for unsafe driving behavior such as potential collisions, seat belt misuse, and rolling stops. Personalized driver coaching derived from common alerts and driver scores is also available, creating a strong environment for fleet safety. 

Our dash cams provide comprehensive diagnostics on driver performance and behavior. With GPS Insight dash cams, footage can be stored on either an SD card or within a cloud-based system, ensuring protection against accident fraud for your team members – and we’re offering them for FREE with a 3-year contract. 

“Our delivery truck was rear-ended by a semi doing about 60 mph when our truck was at a complete stop,” said Jeff Vogele, technical manager at Pacific Office Automation. “The cameras showed that our driver was attentive and able to stop his truck swiftly and safely a car length away from the car in front. This saved our legal team a whole lot of time.”

FSM 

Rest assured that fuel cards are being used efficiently while reducing your overall fuel costs, as our solution monitors idling vehicles and equipment, resulting in decreased fuel consumption and operational costs. 

“Our average miles per gallon (MPG) have increased 12% over the prior year, which I would attribute to decreased idling,” said Bob Sanford, president of Sanford & Hawley. 

GPS Insight opens the door to optimized vehicle management, enabling vehicle inspection tracking and efficient fleet maintenance, eliminating concerns about unexpected maintenance costs. Proactive vehicle maintenance leads to fewer unnecessary expenses, and with our tracking solution’s maintenance scheduling module, you can stay informed via messaging reminders and alerts. Our mobile app provides access to work orders, driver locations, maintenance schedules, and more, ensuring streamlined operations. 

“GPS Insight developed a customized report that was exactly what we needed, with all the information we needed,” said Kris Knowles, maintenance manager at Cedar Management. 

Customer Service Is Key

GPS Insight is renowned for excellent customer service and technical support. At GPS Insight, a positive customer experience is our number one goal above all else, and the way we reach that goal is ensuring we’ve met all your fleet management needs and reaching a solution when there’s a bump in the road. 

At GPS Insight, our customers are at the heart of everything we do. Our solutions are designed to meet the evolving needs of our clients with proven capabilities, ease of use, and flexibility.  

Our solutions are transforming the way fleet and field service teams achieve operational efficiency and drive customer success. At our core, we are rooted in providing mission critical insights to make physical operations on the road and in the field simpler and safer to do. 

2. Samsara

Samsara leads Lytx in terms of products, features, and ease of administration setup. Typically, Samsara is the right choice for larger, enterprise-level fleets. Samsara has several features attached to their products and services which help those fleet managers. But taking away the bells and whistles isn’t an option, as plans and packages are not customizable. So, if you have a smaller fleet and want a straight-forward solution, Samsara’s 3-year contract minimum might not be for you.  

When surveyed by G2, reviewers said they felt that GPS Insight better met the needs of their business when compared to Samsara. They also said that GPS Insight was easier to administer and better at meeting company requirements.  

“Samsara is such a value-additive software, that it dampens my frustration with the many bugs and problems evident in rushed development and poor testing for certain features,” said one reviewer.  

“Samsara is such a value-additive software, that it dampens my frustration with the many bugs and problems evident in rushed development and poor testing for certain features,” said one reviewer.

3. Lytx

Lytx offers their customers live-driver tracking, fleet management, risk management, and maintenance management. Additionally, they create incident reports that are easily accessible. Lytx seems like it would be the more versatile solution for those comparing Samsara vs Lytx, but there is one major downside continuously reported: poor customer service. 

Lytx is touted on G2 and Capterra by customer reviewers for their easy-to-use tracking technology. However, Lytx has also been cited by customer reviewers for their unsatisfactory customer service and long wait times for solutions to customer problems. 

At GPS Insight, we guarantee timely and supportive customer service. One GPS Insight customer reported having her billing issue resolved within ten minutes. 

“I got someone on the phone within five minutes and they had me sorted within another five,” they said. “So, the only issue I’ve run into was resolved within ten minutes, which was great.”

Let’s Talk Pricing

GPS Insight is recognized for its cost-effectiveness compared to its competitors, and uniquely offers no-contract options, enabling customization of services to suit your requirements.  

We’re not all about profitability – we’re focused on YOUR needs. Our GPS Insight Basic tracking package starting price sits at approximately $14.95, with an added charge of $39.95 when you combine GPS tracking with our Driveri AI dash cam under a standard 5-year contract. 

In comparison, Samsara’s monthly fees add up to $30 per unit on the low end, with packages costing as much as $44 per month. While Samsara is a good option for larger fleets looking for several driver and vehicle features, smaller fleets might have a tough time maintaining a cost-effective budget. 

Meanwhile, Lytx does not offer free trials and has a number of pricing options based on fleet needs. Online prices for various Lytx are not available.

Still Haven’t Decided?

The GPS Insight fleet management software extends beyond tracking vehicle locations. You can automate specific notifications to your dashboard and communicate with team members within your network. Accessible via mobile app on both Android and iPhone, as well as desktop, our dashboard provides smooth fleet management.  

Our comprehensive software solution enhances operational workflows, route optimization, and more through customizable dashboards and round-the-clock customer support. Renowned for its user-friendly interface and extensive functionality, our solution surpasses others in the industry. 

Ultimately, what distinguishes GPS Insight as the top choice for your fleet is our dedication to addressing your challenges and providing tailored solutions to your most pressing issues. When seeking the finest GPS tracking software solutions for your fleet operations, look no further than GPS Insight.